Our pharmacy customers license our logistics software or retain us for our logistics services. We specialize in enhancing a pharmacy's operational efficiency and service levels while reducing costs. We can integrate with our customer's existing Pharmacy Management Software to create a seamless fulfillment experience that expedites pharmacy deliveries to all points of care.
Pharmacies use our Transportation Management System (TMS) Solution — cloud-based SaaS, SOC 2-certified fully configurable based on each pharmacy's unique workflows and digital infrastructure, built explicitly for pharmaceutical delivery.
Streamline Operations
Our software gives our pharmacy customers the ability to retire manual, tedious workflows — our solution integrates with your existing Pharmacy Management Software.
Enhance the Patient Experience
Our software allows Pharmacists and Care coordinators to deliver exceptional patient service. When patients are managing chronic, rare or complex medical conditions, giving them the ability to seamlessly track delivery of their own medications empowers them and their caregivers and gives them much needed peace of mind.
Track Performance Levels
Dispatchers can easily modify daily routes to account for on-demand and STAT pickups. They can also track all drivers in real-time and assess driver performance with our robust suite of reports.
Maximize your Pharmacy Tech Infrastructure
We integrate with your existing Pharmacy Management Software and we plug directly into UPS and FedExd, and can also integrate with your 3rd party logistics services providers as well.
Boost Driver Efficiency with our App
Your drivers utilize our native iOS/Android app in the field to execute their fully optimized routes according to your unique SOPs. Your drivers leverage turn-by-turn navigation, barcoding & QR code scanning, proof of delivery with signature, Extreme Weather intelligence (EWI)™ protocols and host of other features to maintain operational efficiency and service excellence.
Support Model
Certified Drivers
Our fleet of drivers is HIPAA-certified and highly trained in the transportation of pharmaceuticals used to manage chronic, rare and complex medical conditions.
Ruby Shirt Certification
Driver recruitment, onboarding and ongoing training is led by a team of veteran healthcare operations experts who leverage Rapid Medical’s Ruby Shirt Certification Program.
Exceptional fleet management is core to ensuring on time pickup and delivery. Our customer support model leverages seasoned operations experts.
FLEET MANAGEMENT
Our Operations
Data Transparency
We give our customers full access to all operational data & analytics. Our motto is, “You see what we see.”
DELIVERY TO ALL POINTS OF CARE
Our fleet of drivers delivers to all points of care across your health network, including patient's homes.
PROOF OF DELIVERY
Our drivers can collect Proof of Delivery including signature and image capture.
real time driver tracking
Your pharmacists and care coordinators can track our drivers in real-time and access delivery ETAs with ease.
Cost Savings
CUSTOM CONFIGURATIONS
To manage and contain costs, we use a rules engine customized to your Pharmacy that auto-selects service level & last-mile logistics services provider or carrier based on parameters set by you.
TECH-ENABLED SERVICES
Our unique operating model and technology allows us to achieve between 20-30% cost savings for our pharmacy while maintaining exceptional patient experience levels.