Effective Date:
October 30, 2023
1. Introduction. This website is operated by Rapid Medical Logistics, LLC (“Rapid Medical” or “we”). This Privacy Policy aims to inform visitors to the website about how we handle personal data, ensuring our commitment to protecting your privacy.
2. Terms of Use. By using our website, you acknowledge that you have read, understood, and consent to our Website Terms of Use.
3. Information We Collect.
Direct Information. This includes details you provide, such as your name, email address, phone number, and any information entered in contact or subscription forms or the Rapid Medical portal.
Automated Data Collection. When visiting our website, certain information like IP address, browser type, operating system, and access times may be collected.
4. Purpose of Collection.
Provide our Services. To provide our services to you.
Communication. To answer inquiries, send newsletters, or provide requested information.
Service Improvement. To tailor your website experience based on usage patterns.
Legal Obligations. To comply with any applicable laws and regulations.
5. Cookies and Trackers. Our website utilizes cookies to enhance the user experience, understand website traffic, and tailor content. Cookies are small files stored on your device when you visit certain web pages. They are used to remember preferences, recognize return visitors, and provide a more personalized web experience.
Types of Cookies We May Use.
Session Cookies. These are temporary cookies that remain in your browser’s cookie file until you exit the site. They activate certain site functionalities and remember your site preferences throughout the session.
Persistent Cookies. These cookies remain on your device either for a predetermined duration or until manually deleted. They recognize you as a unique visitor, retaining your preferences and actions over multiple sessions.
Performance Cookies. These cookies capture data on how visitors interact with our site, such as which pages get the most views. This aids in optimizing site performance and the user experience.
Functionality Cookies. These recall choices you’ve made, like your preferred language, provide enhanced and more tailored features.
Managing Cookies. You can accept, decline, or delete cookies at any point by adjusting your browser settings. Be aware, however, that refusing or erasing cookies may impact website functionality and user experience.
Other Trackers. In addition to cookies, we may use web beacons, pixel tags, and similar technologies to collect aggregate and anonymized data about website usage.
6. Protection of Information.
Security Measures. We employ encrypted storage, secure servers, and other security practices to safeguard your data. However, it’s crucial to understand that despite our best efforts, no security measure is impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.
User Responsibilities. If you are provided with log-in credentials to access the Rapid Medical portal, it is your responsibility to safeguard these credentials. You must not share them and should always take necessary precautions to ensure their confidentiality.
Data Retention. Personal data is stored only for as long as necessary unless a law dictates otherwise.
7. Location Data Collection in Our Mobile App
Introduction: Our mobile app collects location data to facilitate the delivery of medical courier services. This data is collected even when the app is running in the background on a courier’s device.
Purpose of Data Collection: We use location data to:
Provide daily schedules and routes to drivers.
Validate courier locations during pickups and drop-offs.
Enforce geofences for operational efficiency of couriers.
Offer in-app turn-by-turn navigation and route guidance used by couriers in the field.
Data Handling and Privacy: We prioritize the security of the courier’s location data, employing industry-standard measures to protect it and ensuring compliance with relevant privacy laws.
User Consent and Control: The courier has control over their own location data. The app request’s the courier’s permission before initializing the collection of location data, and the courier can modify these permissions in their device settings.
Data Sharing and Third-Party Usage: The courier’s location data is not shared with third parties except as necessary for providing our services or as required by law.
Policy Updates: We regularly review our privacy practices and will update this policy to reflect any changes. We encourage the courier to periodically review this section for the latest information on our privacy practices.
Contact Information: If you have any questions or concerns about how we handle courier location data, please contact us at security@gorapidmedical.com.
8. Third-party Integration and Websites. Our site may have plugins, integrations, or links to other sites. We do not control or bear responsibility for their privacy practices. Always review their policies before sharing personal information.
9. Children’s Privacy. Our site is meant only for adults. We do not knowingly collect or solicit data from users under the age of 18. If we learn that we have unintentionally gathered such information, we will take steps to remove it promptly.
10. Your Rights. Depending on where you live, you might have specified rights related to your personal data, such as accessing, correcting, or deleting your information. Contact us for inquiries or to exercise these rights.
11. Changes to this Policy. From time to time, we may revise this Privacy Policy. Any changes will be posted on this page with an updated Effective Date. We encourage you to regularly review this policy.
12. Contact Us. For questions, concerns, or feedback regarding this Privacy Policy, reach out to us at techsupport@gorapidmedical.com.