Health Systems license our Transportation Management System (TMS) software — cloud-based SaaS, SOC 2-certified, fully configurable based on each Health Systems unique workflows and digital infrastructure.
SOFTWARE TO MANAGE YOUR INTERNAL LOGISTICS OPERATION
Why Health Systems choose our software to manage their own internal logistics operations.
Monitor KPIs, Uncover Savings
Supply Chain executives and Operations analysts can use custom reports and dashboards to monitor KPIs, access actionable insights and identify areas of cost savings.
Integrate Rapid Medical Seamlessly
Our software architecture prioritizes interoperability. Health Systems have the flexibility to integrate their Rapid Medical platform with their EHR as well as their other supply chain software systems.
Optimize Routes, Empower End Users and Track Performance
Dispatchers can easily modify daily routes to account for on-demand pickups. Dispatchers can also track all drivers in real-time and assess driver performance with our robust suite of reports. Meanwhile, end users at the department level can easily place and track logistics requests via our Customer Portal. Service levels can be limited based on request type, dramatically reducing on-demand costs.
Boost Driver Efficiency with Our App
Drivers use our app to execute optimized routes, scan barcode and QR codes and capture photo and signature proof of delivery to enhance efficiency, create chain of custody and ensure on time delivery.
SOFTWARE TO MANAGE PATIENT MOVEMENT
Our software allows your health system to track and analyze uniform data from all your owned and third party transportation vendors responsible for patient movement.
Reduce patient No Shows
As health system executives have long known, transportation support is a key yet often overlooked factor in post-acute care. Patient transportation is as important as the social, emotional, financial and nutritional support required for low-income and socially isolated patients.
Rapid Medical’s TMS software allows health systems to begin proactively monitoring this aspect of post-acute care.
Managing Timely
DME Provision
Health Systems choose our software to guarantee patients receive their DME promptly, which results in timely discharge, reduced LOS, as well as enhanced post-discharge care and lower risk of rehospitalization.
Health System Executives
Health System executives are motivated to gain real-time visibility into the provision of DME for patients so that case management teams can identify vulnerable patients (especially Medicare Advantage patients) in real time.
Managing DME Follow-Up
Case managers can execute same-day follow up with patients receiving DME (i.e. wheelchair, walker, oxygen), versus not having proof of DME delivery for weeks. Our software provides case managers with the tools they need to execute a value-based care approach during the at-home transition. We call this approach “post-acute care assurance.”
Executive Oversight of DME Claims
Operations and Finance executives can utilize our software to oversee DME Claims on the insurance side, curbing Medicare fraud while also reducing or altogether eliminating Medicare penalties for lack of DME delivery documentation.
Comprehensive DME Oversight
Executives and managers overseeing Home Health who manage DME providers benefit from holistic oversight into the provision of DME from both a vendor performance standpoint as well as a patient experience standpoint.
Support Model
Certified Drivers
Our fleet of drivers is HIPAA-certified and highly trained in the transportation of medical specimens, specialty pharmacy, medical equipment and supplies.
Ruby Shirt Certification
Driver recruitment, onboarding and ongoing training is led by a team of veteran healthcare operations experts who leverage Rapid Medical’s Ruby Shirt Certification Program.
Exceptional fleet management is core to ensuring on time pickup and delivery. Our customer support model leverages seasoned operations experts.
FLEET MANAGEMENT
Our Operations
Data Transparency
We give our customers full access to all operational data & analytics. Our motto is, “You see what we see.”
Dynamic Pickup Management
We handle on-demand and STAT pickups dynamically to meet service level requirements while minimizing cost.
Cost Savings
CUSTOM CONFIGURATIONS
We codify your unique SOPs and service level requirements into our platform at the cost center and department level, allowing us to collaboratively analyze, contain and reduce costs across your entire enterprise.
TECH-ENABLED SERVICES
Our unique operating model and technology allows us to achieve between 20-30% cost savings for our customers while maintaining exceptional customer service levels.